TOMIK Restaurant & Snack-Bar
Terms & Conditions
By accessing or using our website (www.tomikrestaurant.com) or any related services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.
Restaurant Information
TOMIK Restaurant & Snack-Bar
Sitio Montinhos da Luz,
8600-119 Luz – Lagos, Portugal
Located on the road between Praia da Luz and Burgau.
Orders & Cancellations
- • Once an order is confirmed and preparation has started, cancellations are not accepted.
- • For questions regarding our Refund Policy, please contact us by email or speak with our team.
House Rules & Etiquette
At TOMIK, we value quality food, genuine hospitality, and mutual respect. We are a dedicated restaurant and snack-bar environment, focused on providing a high-quality dining experience.
Fair Use & Dining Policy:
- • We are a restaurant/café, not a coworking or meeting space.
- • Tables are reserved strictly for guests who are actively dining or consuming drinks.
- • We reserve the right to limit table time during busy periods to ensure availability for all guests.
- • A minimum consumption policy may apply for extended stays.
"Thank you for supporting our small business by respecting our space as a place for food and social connection, rather than work or long-term occupancy."
Management reserves the right to ask guests to vacate a table if necessary, in accordance with these policies.
Intellectual Property & Legal Notice
All content on this website, including menu items, recipes, descriptions, design, and photographs, is protected by Portuguese and EU copyright laws. Unauthorized reproduction, copying, photography for commercial use, or imitation of our menu is strictly prohibited and will be subject to legal proceedings.
Personal photographs of the menu are allowed for private use only and must not be shared publicly or with competitors.
Ordering & Reservation Policy
Telephone Orders
We accept small phone orders (up to the value of two burgers) without prepayment only for well-known regular customers. All other orders must be placed through our website with online payment.
Cakes & Special Orders
Must be pre-paid via the website and ordered at least 3 days in advance.
Table Reservations
- Daytime reservations (until 16:00) can be made by phone without a deposit.
- For Friday nights (after 18:00) and weekends: a deposit of €25 per table is required (€75 for groups of 8 people on Sundays).
- The deposit amount is deducted from the final bill and is refundable if the cancellation is made at least 48 hours in advance.
Booking Terms & Conditions
Reservation Duration
All reservations have a 90-minute (1.5 hours) time limit.
Grace Period
Tables are held for a maximum of 15 minutes. Delays beyond this may result in the release of the table.
Large Groups
Reservations for 12 or more people require the selection of a pre-defined set group menu.
Cancellations
- • Up to 6 people: at least 48 hours notice
- • Larger groups: at least 4 days notice
- • Late cancellations or no-shows: €25 fee (non-refundable deposit)
Allergies
Please inform us of any allergies or intolerances in advance. While we take precautions, we cannot guarantee a completely allergen-free environment.
Right to Refuse Service
As a private establishment, TOMIK reserves the right to refuse service or ask guests to vacate a table for the following reasons:
- • Use of the premises for coworking, meetings, or non-dining activities
- • Occupying a table without active consumption
- • Rude or disruptive behavior toward staff or other customers
- • Racist comments, hate speech, or drug-related behavior
- • Excessive noise or unsupervised children disturbing others
- • Bringing outside food or drinks
- • Mistreatment of staff or failure to comply with house policy
TOMIK Loyalty Program
Simple, fair, and truly rewarding.
Spend over €43 and automatically receive a €3 loyalty code for your next visit (valid for 28 days).
Real visits = real rewards.
Online Ordering
Payment Platform: Stripe (secure, accepts Debit cards only).
Minimum card payment: €37. Orders below €37 can only be paid in cash.
Inside the restaurant: Cash only for dine-in and Takeaway.
Payment Options:
- Cash
- Debit Card via Stripe Checkout
- Digital Wallet (coming soon)
Last updated: March 2026
Thank you for choosing TOMIK. We look forward to welcoming you!
Our respect for you is equal to the respect you show us.